Ordering and Shipping Frequently Asked Questions (FAQs)
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What information do you need in order to ship materials?
We must always have the following information:
Name of a school or organization (i.e., Central High School or BSA Troop 5267)
UPS street address of school or organization
City, State, Zip code
Telephone number with area code
E-mail address of teacher or organization's contact -
Why do we need to provide a "Start Date?"
When you select a "Start Date" in Step 3 of the online ordering process, please keep the following in mind:
- As a guideline, place an order six (6) weeks before intended course start date.
- Orders received during a weekend or holiday will not be reviewed until the following business day. Materials are shipped on normal business days (no weekends or holidays).
- Your order will be stored in a holding tank until it is placed with our fulfillment center.
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How are the materials shipped?
The materials are shipped via UPS Ground rates. We do not ship to a P.O. Box. The only exception is we do ship to an APO. -
How will I know my materials have been shipped?
The order is filed and processed according to the course start date. When the order is placed with our fulfillment center, an E-mail will be generated by UPS with tracking information sent directly to the E-mail address on file. The High School Department staff does not have access to this tracking E-mail. Please keep this E-mail for your records and follow up with UPS about tracking questions. Note: There is lag time between the date the order is placed and the date it is processed. -
How long will it take for me to receive my materials?
Our normal turnaround time for materials to be delivered is two (2) to four (4) weeks. Even if you place an order a head of time, materials will not be shipped until 2 to 4 weeks before the start date.
Other Frequently Asked Questions
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What is the minimum time it takes to teach the entire curriculum?
The seven units of the NEFE® HSFPP are designed to be taught in a minimum of 15-16 classroom hours. The curriculum can be taught in less time or in smaller combinations of units. -
What is the reading level of the curriculum?
The curriculum is targeted to 11th- and 12th-grade students and is written between 6th- and 8th-grade levels. -
Can I charge a fee for the materials or a class I am using the materials in?
No, because the NEFE HSFPP is supplied and shipped at no cost, a fee cannot be charged for the materials or class. Outside or guest instructors cannot charge a fee to schools to teach the program. -
Can NEFE ship materials internationally?
Our program was developed for use in the United States, and the stated mission of NEFE is that of "helping all Americans acquire the information and gain the skills necessary to take control of their personal finances." We sometimes receive requests for our program from outside our borders, but we must respectfully decline these requests. American facilities abroad (i.e., military bases, embassies, etc.) are exceptions.